About Us
Fairies Cupcake Creations create unique cakes, cupcakes and cake pops for any occasion. We specialise in Birthday Cakes, Drip Cakes, Wedding Cakes, Cupcakes and Cake pops.
Our goal is to work with you to create the perfect cake for your occasion, by listening to your needs offering guidance and advice and focusing on giving the best customer service.
We know that cost is important and give all our starting pricing information upfront. Don't be fooled by cheaper cakes elsewhere, which may sacrifice quality of ingredients and the look of the cake for cheaper prices. Each one of our cakes is honestly priced made to the highest quality and with no additives or preservatives and freshly baked for each order without a frozen cake in sight.
We have been awarded a 5 star hygiene rating from Wigan Council are fully insured, and a Google/Bing verified business providing you with piece of mind.
We offer a wedding cake consultation service, and taster session where we can discuss your wedding cake needs and try our delicious cakes.
We service the Northwest UK including, Manchester, Liverpool, Preston, Wigan and Bolton and offer a delivery service.
FAQ's
01
How do I place an order?
At this time we can’t provide a buy online service for our cakes, due to each cake being bespoke. To order one of our cakes use the cake order form and we will aim to contact you within 24 hrs to discuss your requirements and provide you with a quote. Please note prices quoted on the price page are a starting point and may vary due to design. We will send an electronic invoice with the total amount payable, which can be paid by bank transfer or Paypal for secure payment of credit/debit cards.
02
Payment and Shipping
For cake orders we will send an electronic invoice with the total amount payable, which can be paid by bank transfer or Paypal for secure payment of credit/debit cards. 50% payment is required to secure your cake order, unless you are ordering a wedding cake where the deposit is £50. All balances must be paid in full 14 days prior to the event or your order may be cancelled, all deposits are non-refundable.
03
Returns & refunds
Unfortunately due to our cakes being made and designed to order, we cannot offer refunds. We aim to communicate with you regularly to create the perfect cake for you.
04
Colours and Ribbon
Please note that the actual real life colours may differ slightly to the ones shown in our cake galleries. If you have any questions regarding colour choice in either fondant or ribbon, please contact us here.
05
Reviews
All our reviews are genuine reviews, made by our customers. We believe in being honest and transparent and at Fairies Cupcake Creations we do not pay for any reviews. Fairies Cupcake Creations is also on Social Media Facebook and instagram. Come over take a look and give us a like. Follow us to keep up to date with all the news, including products and special offers that we offer from time to time.